Creating a Defect Card in in Damaged and Defective Car Tracking (DDCT)

Defect Cards document specific defects and may be associated with an incident or created independently.

Steps to Create a Defect Card 

1. Sign in to https://public.railinc.com by selecting Customer Login in the top-right corner.

2. Open DDCTS.

3. Select Defect Cards > Create Defect Card.

4. Enter the Equipment ID and defect information.

5. Associate the defect card with an incident if applicable.

6. Select Save.

---

Create a Defect Card Associated with an Incident

Create a defect card for equipment already included in an open incident

Steps to Create a Defect Card Associated with an Incident

1. Select “Search” and enter criteria to locate the incident
2. Select “Search” to display results, then choose the Equipment ID
3. On the “Car Details” page, select “Create Defect Card”
4. Enter the required information
5. Select “Add Defects”, add up to 20 defects, then select “Save Changes”
6. If appropriate, choose “Derailment” radio button and roller‑bearing details
7. Select “Create Defect Card”, then select “Yes” to confirm
8. Select “Done”