Create a billing repair card to bill back agreed overcharges.
Steps to Create a CBA
- Go to “Accounts Receivable” > “Adjustments”.
- Select “New CBA”.
- Complete required fields (marked in red), including “Billed Party”, “CBA Date”, “CBA — Doc Ref #”, “Original Invoice #”, “Amount”, “Comment”.
- Select “Save” to submit or “Cancel” to discard.
- A billing repair card is created for the next month’s invoice.